Repair service

I have a “Laguiole” that needs repair, can you help me?

As we detail on this page, there are numerous manufacturers in France and a vast number of imitations. We are unable to repair a product not purchased through our site. For any repair requests, you must provide your order number, which our customer service team will then verify.

I have a Laguiole en Aubrac product that needs repair.

Responsibility for after-sales service rests with the retailer from whom the customer purchased the product. Should your corkscrew not have been bought through our website, unfortunately, we are unable to offer support.

We recommend contacting the website or shop where you originally purchased the item. If the seller is no longer in business, you may reach out directly to the manufacturer via its contact page.

About the Lifetime Guarantee

All Laguiole en Aubrac® products come with a lifetime guarantee against any manufacturing defects. If you have purchased this product from our website and encounter a technical issue, please do not hesitate to get in touch with us through the contact page, accessible via the link at the bottom of this page.